Frequently Asked Questions

Most replacement parts are available for sale worldwide.

What happened to Kewanee?

Kewanee went out of business in 2001, but parts are still available. You can order directly from Cici Boiler Rooms.

I have a question about a Kewanee boiler. Can you help me?

Our parts department is available to answer basic questions about the parts we sell only. We do not have service technicians available to provide technical support over the phone. We recommend that you contact a qualified service contractor in your area for tune-ups, troubleshooting, and general support.

Can I purchase Kewanee parts locally?

Since Kewanee is out of business, there are no “factory-authorized sales reps.” Parts can be purchased directly from Cici Boiler Rooms. We ship worldwide.

What is you return policy?

We do not normally accept returns for repair parts. See our returns policy.

Does our Kewanee boiler have asbestos?

Our company only sells replacement parts. We do not have any information regarding asbestos used in manufacturing.

What methods of payment do you accept?

We accept Visa, Mastercard, and American Express for all first orders. You can also pre-pay by check or wire transfer.

Our company likes to pay with purchase orders. Can I set up a Net 30 account with Cici Boiler Rooms?

Initial orders must be prepaid or placed with a credit card. High-volume customers can inquire about a Net 30 account after six months of ordering history. Regardless of the circumstances, we are unable to set up accounts for companies that have not established a six month high-volume ordering history. This applies to wholesalers, manufacturing reps, hospitals, schools, state/local government, etc.

Where can you buy Kewanee Boiler & Burner Parts?

Even though Kewanee is out of business, Cici Boiler Rooms still has most of those hard to find parts!  We stock tons of gaskets, electrodes, door lugs, controls, relief valves, cams, blower wheels, and more.

UNITED STATES

Cici Boiler Rooms, Inc.
7811 Baumgart Road
Evansville, IN 47725

Toll-Free: 1-800-848-8197
Fax: 1-812-867-0760

sales@ciciboilers.com

Hours of Operation: Monday-Friday 7:00am – 4:30pm Central

INTERNATIONAL

Cici Boiler Rooms, Inc.
7811 Baumgart Road
Evansville, IN 47725

We highly recommend that all international sales inquires be sent to sales@ciciboilers.com

Toll-Free: 1-800-848-8197
Fax: 1-812-867-0760

Hours of Operation: Monday-Friday 7:00am – 4:30pm Central